A smooth check-in starts a week earlier. Having the right documents ready means your cat can go straight to their suite and start settling in.
Health requirements
For our Phuket location, the required vaccinations are Rabies, Leukemia and FVRCP, and a microchip is recommended. We verify all health documents before check-in.
What to bring on the day
- Your cat in a secure carrier
- Health records and vaccination proof
- Their favorite toy or comfort item, if they have one
- Any medications, with dosing instructions
Tell us about your cat
Feeding schedule, favorite activities, temperament, anything that helps at home. We use it to build your cat’s individualized care plan.
Tell us what works at home, and we’ll make it work here.
If your cat won’t eat on day one
This is normal during adjustment. Our staff monitors appetite closely and will contact you with updates. Most cats settle within 24 to 48 hours.



